WAICE

Language

Industries / Logistics & supply chain

More reliable physical flows through better-connected data and applications.

Shipping lines, forwarders, logistics providers and carriers handle vast volumes of documents, events and exceptions. WAICE helps them connect systems, automate document processing and anticipate disruption.

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Challenges

What teams are dealing with.

Documents at scale

Bills of lading, customs declarations, delivery notes: a lot of manual entry and checking.

Heterogeneous systems

WMS, TMS, ERP, customer and partner portals do not talk to each other well.

Constant disruption

Delays, port congestion, stock-outs: teams spend their time managing exceptions.

A cyber target

Attacks on logistics players can paralyse entire supply chains.

What WAICE brings

Five angles, one method.

Business

Exception handling, customer service and flow management

  • Exception handling
  • Answers to customers and partners
  • Performance management

Data & AI

Tracking events, transport documents and partner data

  • Automated document extraction
  • End-to-end visibility
  • Volume and lead-time forecasting

Infrastructure & applications

WMS, TMS, ERP, EDI and partner portals

  • EDI and API integrations
  • Application modernisation
  • Support and maintenance of logistics applications

Cybersecurity

Platforms open to many partners

  • Partner access management
  • Business continuity
  • Controlled use of AI tools

Regulation & compliance

Union Customs Code, AEO status, dangerous goods (ADR, IMDG), NIS2 for entities in scope

  • Traceability of declarations
  • Document controls
  • Compliance of partner data

Transport, including maritime transport and ports, is one of the sectors covered by NIS2.

Use cases

Where to start.

Automated document processing

Read, check and integrate bills of lading, invoices and customs documents.

Measured by

  • processing time
  • error rate
  • volume per person

Exception management

Detect delays and suggest actions before the customer reports them.

Measured by

  • detection time
  • disputes
  • customer satisfaction

Customer service assistant

Answer tracking and status requests from real operational data.

Measured by

  • response time
  • requests handled without escalation
  • satisfaction

Volume forecasting

Anticipate activity peaks to adjust warehouse and transport resources.

Measured by

  • forecast accuracy
  • overtime hours
  • service level

Team

Profiles we deploy.

IT profiles today, joined over time by business experts from each industry.

  • Supply chain IT project manager
  • WMS / TMS consultant
  • Integration developer (EDI, API)
  • Data engineer
  • AI consultant
  • Application support engineer

Transformation programmes

Start small, be ready to scale.

Our founder has worked on large-scale transformation programmes in international groups. WAICE starts with a controlled scope (one site, one function, one use case) and then scales up with a network of selected consultants and experts.

  • A first scope delivered within weeks
  • Governance designed for scale from day one
  • Teams built around your needs, IT and business

How we start

Four steps, at your pace.

  1. 01

    Diagnostic

    A one-hour or half-day session to qualify a use case, a risk or a decision.

  2. 02

    Scoping

    Scope, data, systems, regulatory constraints and success indicators.

  3. 03

    Delivery

    Development, integration and deployment, alongside your teams.

  4. 04

    Run

    Maintenance, support and continuous improvement, with clear service commitments.

Other industries

Aerospace & defence

Airworthiness, configuration, technical documentation: making AI useful where every decision must be traceable.

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Chemicals & petrochemicals

Seveso sites, process units, maintenance: securing operations and building on experience.

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Energy & critical networks

Grids, substations, generation: keeping AI maintainable in infrastructure that never stops.

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Manufacturing

Production, quality, maintenance: connecting the shop floor with enterprise systems.

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Pharma & life sciences

R&D, quality, production: AI designed for GxP environments.

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Banking & insurance

Compliance, customer relations, risk: controlled AI in a highly regulated industry.

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Start with a concrete case.

Tell us about a decision, a process or a system you want to improve. We will tell you honestly whether AI is the right answer.

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